Available to help you streamline your business operations

Helping businesses streamline support operations and improve service delivery.

I'm Stanley Unue — a Business Support Manager who builds the calm, organized operating fabric behind ambitious teams. Strategic and proactive; bringing strong attention to detail, and a passion for getting things done right.

View Portfolio → Contact Me
8+years operating
40+systems shipped
12industries served
Operations Overview Live
96%
On-time
-60%
Report time
4
Departments
Operations Support
Stakeholder Management
Team Coordination
Business Administration
Strategic Support
Process Optimization
Portrait of Stanley Unue, Business Support Manager
Stanley Unue
Business Support Manager
About

I help growing businesses streamline operations and execution.

I partner with executives, founders, and operations leaders to bring order to complexity. From stakeholder management and reporting to process design and team coordination, I build the quiet systems that make growth feel inevitable.

I started in executive support, where I learned that the smallest detail in a leader's day can ripple across an entire company. That obsession with detail is what eventually pulled me into operations design.

My approach is calm, structured, and deeply business-focused — the kind of operational presence boards notice and teams rely on.

Connect on LinkedIn Start a conversation →

Operating principles

The non-negotiables that shape every engagement.

Clarity over noise

If it can't be explained on a single page, it's not ready to ship.

Execution as identity

Plans are cheap. Outcomes — repeatable, measured — are the work.

Stewardship

Operations is care for people, time, money, and trust.

Quiet excellence

Great ops shouldn't need applause; it should be felt as calm.

Expertise

Capabilities engineered for operational excellence.

A focused stack of disciplines I bring to every engagement — designed to compound across your team.

Business Support

End-to-end support that keeps leaders focused on what only they can do.

Executive Assistance

Calendar, comms, prep — orchestrated with discretion and precision.

Operations Coordination

Cross-functional execution across people, tools, and timelines.

Process Improvement

Find friction, design the fix, ship a system that scales quietly.

Team Collaboration

Healthy rituals, clear ownership, fewer meetings, more momentum.

Documentation & Reporting

Clean SOPs and dashboards leadership actually trusts and uses.

Administrative Leadership

Stewardship of the operating fabric — vendors, contracts, controls.

Experience

A career built on structured execution.

Every role below reflects the same thread: bringing order, clarity, and momentum to operations that matter.

2023 — PresentConfidential — Strategy & Operations · Remote

Business Support Manager

  • Designed a single-source-of-truth dashboard cutting executive reporting cycle by 60%.
  • Standardized cross-functional cadence; on-time delivery improved from 71% to 96%.
  • Owned vendor lifecycle, contracts review, and operational risk register.
2021 — 2023Growth-stage SaaS · Hybrid

Operations Coordinator

  • Built SOP library across 4 departments; new-hire ramp reduced 45%.
  • Implemented quarterly planning rhythm with measurable OKR throughput.
  • Coordinated international travel, board prep, and leadership offsites.
2019 — 2021Strategy Consulting Firm · On-site

Executive Assistant to COO

  • Managed C-suite calendar, briefings, and stakeholder communications.
  • Coordinated multi-market client engagements across three regions.
  • Introduced a digital filing & knowledge system still in use today.
2017 — 2019Professional Services · On-site

Administrative Officer

  • Owned office operations, procurement, and compliance documentation.
  • Built reporting templates adopted by leadership for monthly reviews.

Skills

Operations StrategyExecutive SupportStakeholder ManagementProcess DesignSOP & DocumentationReporting & DashboardsVendor & Contract ManagementProject CoordinationChange ManagementCross-functional LeadershipOffice of the COO/CEORisk & Compliance
Selected Work

Operating systems shipped for real teams.

30%
faster cycle time

Operating System Refresh

Challenge: Cross-functional teams running on fragmented tools, with unclear ownership.

Outcome: Unified the ops stack, defined RACI for every recurring workflow, introduced a weekly leadership ritual.

OperationsProcess Design
60%
less reporting effort

Executive Reporting Suite

Challenge: Leadership flying blind on weekly business health; reports manual and inconsistent.

Outcome: A single-source-of-truth dashboard with automated inputs and a Friday review cadence trusted at board level.

ReportingDashboards
12/12
on-time launches

Stakeholder Alignment Program

Challenge: Cross-team launches stalling due to miscommunication between product, sales, and ops.

Outcome: Stakeholder briefing rhythm and pre-launch checklists across three regions.

CoordinationStrategy
45%
faster onboarding

SOP & Onboarding System

Challenge: New hires took 9+ weeks to fully ramp; tribal knowledge slowed delivery.

Outcome: Structured SOP library and onboarding journey covering 4 departments.

DocumentationPeople Ops
100%
renewals on time

Vendor & Contract Controls

Challenge: Untracked vendor spend, expiring contracts, and inconsistent renewals creating risk.

Outcome: Centralized vendor register with renewal alerts and a quarterly review motion.

AdministrationRisk
40%
strategic time reclaimed

Office of the Chief of Staff

Challenge: Leader's calendar, prep, and stakeholder comms consuming strategic time.

Outcome: Executive operating rhythm with briefing packs, delegation lanes, and protected deep-work blocks.

Executive SupportLeadership
What leaders say

Trusted in the rooms that matter.

"

Stanley brings clarity to the operation. Within weeks, our weekly chaos turned into a calm rhythm leadership could trust.

DO
Director of Operations
B2B SaaS
"

Rare blend of executive maturity and operational sharpness. He runs the room without ever needing to be in the spotlight.

CS
Chief of Staff
Consulting
"

Documentation, stakeholder briefings, vendor controls — Stanley quietly built the spine of our company.

FO
Founder
Growth-stage Startup
Contact

Let's collaborate and build your business

Whether you need executive support, operational leadership, or a calm hand to bring structure to your business — I'd love to be of help.

I'm eager to hear from you

Available 24/7 in all these channels:

Emailstanleyunue@gmail.com
LinkedInConnect on LinkedIn
LocationRemote · Available globally

Send a message

Ready to bring calm and structure to your operations?

Let's talk about where your business is losing time — and how to fix it.

Email Stanley →